same experience. Office staff does want owner to know how they talk to people. Mr. Stafford is a fine man but employees........?????
I have been with this company for the last ten years and have never been a problem-tenant. I keep the rent paid and mind my business. The few times that I have contacted them in the past concerning maintenance work that was of no fault of my own (just things that would malfunction as a result of normal usage) it would almost always take 1-2 weeks and one case, it took about a year. The doors/trimming that they started painting about 2-3 yrs ago are still incomplete. I called them a couple times about it and nothing was ever done. I’ve been waiting about a week now for them to come fix my toilet. All of these things, not to mention the unprofessional office staff, were all mostly nuisances more than anything as the community as a whole was still an okay place to live. I just learned to have as little contact with them as possible. Well, things have taken a turn for the worst as the community has been on a rapid downward spiral over recent months. There is trash in my front door and in the parking lot. I’ve talked with the office mgr., Maya several times over the last few months. She has done nothing but lie. She told me each time that she would take care of it and even went so far as to take down my number, stating that she would call me once it was done- No call and no solution! The trash is still strewn all over the place. I called on 11/27/17 and 11/28/17 for the owner and was repeatedly told that he was not in the office. So, I asked for the mgr. (Maya). She basically is telling me that there is nothing they can do about the trash and I explained to her that I’m still required to pay full rent when my numerous requests for the trash to be removed are being ignored. Making a point that they should require tenants to keep the property decent and clean. As I’m talking to her, the owner-Stafford- grabs the phone and yells at me (guess he wasn’t out of the office after all). Telling me that I can just move and went on without allowing me to say one word to him. When he was finished, he hung up the phone on me! I was so shocked that I sat there holding the phone in disbelief at what had just happened! My request is not unreasonable and as a paying customer/tenant, I should never have been talked to the way he talked to me. So VERY UNPROFESSIONAL! Btw, the trash is still here! I would not recommend that anyone move here! Just as soon as I can get out of here....I’m kickin’ rocks!
Has become "the hood" basically
It's ok
Very confused by the office manager. Called for Mr Stafford x4 but, he, office mgr intercepts calls
Stafford Construction is a US General Contractor based in Hattiesburg, Mississippi. Stafford Construction is located at 16 Hillcrest Dr, Hattiesburg, MS 39402, USA.
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